Privacy Policy & Terms

1. Introduction

AlSafa ("we," "our," or "us") is committed to protecting your privacy and providing a secure online shopping experience. This Policy explains how we collect, use, disclose, and safeguard your information, as well as our terms regarding refunds, cancellations, and delivery. By using our site, you consent to the data practices described in this policy.

2. Information We Collect

We may collect personal information about you in a variety of ways:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us.
• Financial Data: Financial information related to your payment method (e.g., valid credit card number, card brand, expiration date) collected when you purchase, order, return, or exchange a product.

3. How We Use Your Information

We use information collected about you via the site to:

• Create and manage your account.
• Process your transactions and send you related information, including purchase confirmations and invoices.
• Fulfill and manage purchases, orders, payments, and other transactions related to the site.

4. Data Security & SSL Standards

We take the security of your personal and financial information very seriously. To ensure the safety of your data during transmission, our website utilizes:

• HTTPS SSL Certificate: All communications are encrypted using TLS 1.2 or higher protocols.
• Encryption Algorithms: We employ industry-standard SHA256 encryption algorithms to protect data integrity and confidentiality.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Payment Methods

We accept major credit and debit cards for payment. You can safely pay using:

All merchandise and service prices are clearly listed on our product pages. The final amount charged will match the price displayed at checkout.

6. Delivery Policy & Method

Delivery Methods: We offer standard shipping services to delivering your orders directly to your provided address.

Processing Time: Orders are typically processed within 1-2 business days.

Delivery Time: Depending on your location, delivery usually takes between 3 to 7 business days. You will receive a tracking number once your order has been dispatched.

7. Refund & Cancellation Policy

• Cancellation: You may cancel your order within 24 hours of placement provided it has not yet been shipped. Please contact our support team immediately to request a cancellation.
• Refunds: If you are not satisfied with your purchase, you may request a refund within 14 days of receiving your item. The item must be unused and in its original packaging.
• Processing Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment (Visa/MasterCard) within a certain amount of days.

8. Contact Us

If you have questions about this Privacy Policy, our Terms & Conditions, or need assistance with an order, please contact us through our Contact Us page.